Service Robots
Butler, cleaning, patrol and retail media robots that take on routine work around your property.
- Amenity and room-service delivery
- Scheduled patrols for your security team
- Floor care and in-aisle retail media
Hotels · Retail
Service robots and smart rooms,
run by one AI
USX provides service robots and smart room control, connected by the USX AI Engine. We're focused on two industries today: hotels and retail.
Illustrative concept visualization
SOLUTIONS
Two solutions. One AI engine
Deploy robots, smart rooms or both. The USX AI Engine connects them to your existing systems and your team.
Smart Room Control
AI room control configured to connect your property management system (PMS) and housekeeping systems, turn guest requests into work orders and control supported room devices.
- PMS and housekeeping integrations configured for your property
- AI voice assistance and service requests
- Room controls and robot dispatch
For hotels
Robots handle the repetitive routine work. The USX AI Engine runs the room and keeps your team in sync.
Service robots
Hover, tap or use the arrow keys to explore each robot.
Butler Robot
Delivers amenities, room service and housekeeping items straight to the guest's door.
Key benefits
- Fewer repetitive trips for staff
- Routes and access planned for your property
- More time for guest-facing service
Cleaning Robot
Keeps lobbies, corridors and public areas clean on a schedule planned around your property.
Key benefits
- Less repetitive floor-care work
- Equipment suited to your surfaces
- Schedules shaped around your team
Patrol Robot
Runs scheduled security rounds and flags issues to your team.
Key benefits
- Added support for routine rounds
- Routes adapted to your site
- Your security team stays in control
Smart room control
Powered by the USX AI Engine, smart room control connects room devices, guest requests and your team's workflows.
Connected to your systems
Connects to compatible PMS and housekeeping systems, with work-order workflows configured for your property.
AI voice assistant
Guests just speak. They can ask for towels, change the temperature or request a wake-up call.
Full room control
Lighting, climate, curtains, TV and other supported room devices, from one place.
Robot dispatch
The USX AI Engine can dispatch a Butler Robot for delivery through your configured service workflow.
GUEST: Could I get two extra towels?
USX AI ENGINE: Sure. A Butler Robot will bring the towels to your room.
GUEST: Thanks. It's a bit warm in here, too.
USX AI ENGINE: I've set the room to 70°F and closed the curtains.
Illustrative workflow: a housekeeping work order is created, a Butler Robot is dispatched and the room settings are updated, based on the property's configured integrations.
For retail
One robot, two jobs: it advertises and it cleans.
Retail Robot
A mobile ad display on a floor-cleaning base. It runs in-aisle promotions while it keeps the floors clean.
- Promotions that meet shoppers in the aisle
- Built-in floor cleaning
- Two functions in a single unit
The AI Engine behind it all
The USX AI Engine connects your robots, your rooms and your systems, so requests go straight to the right place.
Understands
Guest and staff requests, by voice or on screen.
Acts
Creates a work order, dispatches a robot or adjusts room settings through configured integrations.
Keeps your team informed
From request to completion.
HOW IT WORKS
Robotics as a Service. OpEx, not CapEx
Subscribe instead of buying a fleet upfront. We tailor the robots, the integration and the support to your property.
Assess
We review your property and workflows, then recommend the right mix of robots and smart room control.
Integrate
We map robot routes and configure USX AI Engine connections to your compatible PMS and housekeeping systems.
Launch
We roll out with a clear plan and train your team.
Support
We handle maintenance, updates and ongoing support.
◆ GET IN TOUCH
See USX in action at your property
Tell us about your hotel or store. We'll show you the robots, smart room control and the USX AI Engine, and where they'll save your team the most time.